Trends in Operations Management - 2755 Words

Final Current Trends and Issues in Operations Management Presented To Operations Management Respectfully Submitted By Introduction 3 A Brief History of Operations Management 4 Current Trends and Issues in Operations Management 6 Lean Operations (Just-in-time) 6 Shrinking Product Life Cycles 7 Employee Empowerment and Training 8 Globalization 9 Total Quality Management 9 Advances in Technology 10 Insourcing 10 Conclusion 11 References 12 Introduction Operations is the part of a business organization that is responsible for producing goods and services (Stevenson, 2012, p. 4). In this definition, goods are tangible items. Goods can be finished items that are sold to end consumers such as a chair, a†¦show more content†¦Men such as Henry Gantt, who contributed his now famous Gantt chart. The Gantt chart visually displayed the necessary task involved in a process and a time frame in which to achieve those task. Harrington Emerson applied Taylor’s ideals to organization structure and encouraged the use of experts to improve organization efficiency. Henry Ford used the concept of division of labor, which Adam Smith wrote about in The Wealth of Nations (1776) (Stevenson, 2012, p. 23) in the automotive industry. Ford also introduced the concepts of mass production, the moving the assembly line and interchangeable parts in his automotive assembly plants. Others such as F.W. Harris, H.F. Dodge, H.G. Romig, W. Shewhart and L.H.C Tippett all made contributions in the areas of quantitative techniques, statistical measurements, and decision modeling to increase manufacturing efficiency (Stevenson, 2012, p. 24). While these men focused on the technical aspects of scientific management, others studied the relationship between the organization and the worker. This was the early development of what we now know today as human relations. According to Stevenson (2012), â€Å"Whereas the scientific management movement heavily emphasized the technical aspects of work design, the human relations movement emphasized the importance of the human element in the job design† (p. 23). Lillian Gilbreth and Frank Gilbreth added to the study of worker efficiency through time and motion studies. Elton MayoShow MoreRelatedFactors affecting women entrepreneurs success1224 Words   |  5 Pages1-1 Introduction to Operations Management Operations Management William J. Stevenson 1-2 Introduction to Operations Management Operations Management Figure 1.1 The management of systems or processes that create goods and/or provide services Organization Finance Operations Marketing 1-3 Introduction to Operations Management What Do Operations Managers Do? †¢Ã¢â‚¬ ¯ What is ‘Operations’? †¢Ã¢â‚¬ ¯ †¢Ã¢â‚¬ ¯ a function or system that transforms inputs into outputsRead MoreService Management : Service Maintenance And Configuration Management1329 Words   |  6 Pageschanges to the BAU environment are covered in this volume. The processes covered in this volume – †¢ Transition Planning and Support †¢ Change Management †¢ Service Asset and Configuration Management †¢ Release and Deployment Management †¢ Service Validation and Testing †¢ Change Evaluation †¢ Knowledge Management 4. Service Operation It is in operations and focuses on providing best practice for meeting of Service-Level Agreements both to end-users and customers (where â€Å"customers† are referredRead MoreQuestions : Crisis Leadership And Risk Management Report1745 Words   |  7 Pages Assignment 2: LASA 1—Crisis Leadership or Risk Management Report Name Tutor Institution Course Date Assignment 2: LASA 1—Crisis Leadership or Risk Management Report System upgrade is a process that organizations have to go through every once in a while. System upgrade is a situation where an organization usually improves the types of systems, such as computer software, that is uses for it normal operations. In the current world, different forms of technologies are coming up every day (BeynonRead MoreChallenges Facing Current Pool Of Engineers1508 Words   |  7 PagesThe trends witnessed in demographics, increasing digital networking; the economic structural change and globalization are hardly the only challenges facing current pool of engineers. The challenges are spread across the continent affecting lives of companies, institutions and the advancement of society. It is evident that the rate of new technologies in the market superseded the solutions that have been established and implemented. In respect, early identification and definition of the strengthsRead MoreMarkeeting962 Words   |  4 Pages1-1 Introduction to Operations Management Operations Management William J. Stevenson 8th edition 1-2 Introduction to Operations Management CHAPTER 1 Introduction to †¨ Operations Management McGraw-Hill/Irwin Operations Management, Eighth Edition, by William J. Stevenson Copyright  © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 1-3 Introduction to Operations Management Operations Management Figure 1.1 The management of systems or processesRead MoreQuestions on Operations Management1661 Words   |  7 Pagesï » ¿Chapter 1: Introduction to Operations Management Overview This chapter provides a definition of operations management. The role and importance of operations in an organization are described, along with operations decisions that are made. The differences between manufacturing and services are described. The history and current trends of operations management are discussed, including the impact of information systems. Finally, the interaction between operations and other business functionsRead MoreMerger Between Daimler And Chrysler1465 Words   |  6 PagesThe merger between Daimler and Chrysler was expected to be a success in the economy especially with the current trend and demand in the automotive sector. Daimler is considered one of the most successful and profitable automotive companies across the globe. Founded in 1893 as the Daimler Motor Syndicate Ltd, its growth and expansion in the automotive sector has been facilitated by the need to meet the interests and needs of its key stakeholders (Barnard, 1998). The vehicles that are m anufacturedRead MoreOrganizational Performance : Universal Health Services Essay1402 Words   |  6 PagesRatios to Assess Organizational Performance: Universal Health Services For any organization, effective planning and financial management is required for the sustainability of its mission and business. Moreover, management tools, such as ratio analysis are used to provide key indicators of the organization’s performance as well as comprehension of the financial trends and results over time. Financial ratios are thus used by different stakeholders in meeting their objectives, for instance managersRead MoreZara s Operation Strategy And How It Uses Technology Into Operations For Fast Communication Between Different Departments Essay1238 Words   |  5 Pages â€Æ' Executive Summary This report is about Zara’s operation strategy and how it uses technology in operations to get competitive advantage in the fashion market. Zara introduced information system in operations for fast communication between different departments. The company’s store managers directly convey customers feedback to head office through advanced information system. Once the information gets collected by head office, the designers start working on new designs and take immediate opinionsRead MoreA Report On A Hospital Information System1599 Words   |  7 Pagesand revenue management. Thus, a HIS can be installed in order to manage any of these. These systems help the hospitals in keeping an accurate, relevant and up to date information from various sources and helps in reducing paper work to a large extent. It also helps in simplifying the tasks of the managers which in turn leads to managerial improvement. Initially, HIS only dealt with revenue management aspects, the recent tr ends involves emphasising on overall efficiency and management. In order to

Evaluation Of The Training Evaluation Process Essay

Introduction The training evaluation process is a necessary assessment of the benefits that the organization and the trainee receive from training (Phillips, 2016), while the performance evaluation is an appraisal process geared to improve employee’s performance and skills after training (Gomez-Mejia, Balkin, Cardy, 2016, p. 206). These two assessment processes are critical for examining the effectiveness of training and hiring process for the â€Å"Wines of the World† class dinner (or the Dinner) at the University of Denver. Partnered with the African Community Center of the Ethiopian Community Development Council (ECDC/ACC) who provides Commercial Food Safety and Service (CFaSST) courses to help refugees get training in the hospitality industry and ultimately find a job, Knoebel School hired CFaSST students to serve the dinner as the capstone for the course. Aware of the various cultural background and English ability of the CFaSST students, students in human capital class design ed customized hiring processes and individualized training and performance evaluation programs to maximize every CFaSST student’s potential. Upon the successful hosting of the event, the trainer determines that the training program for lead server Zahra was overall successful, and the performance evaluation indicates that Zahra’s performance was well above expectation with possible future development in communication and leadership. This report discusses the design of the performance appraisal fromShow MoreRelatedCorporate Training Evaluation Process Opportunity1749 Words   |  7 PagesSection I – Corporate Training Evaluation Process Opportunity The financial retirement industry relies on the professional education level of their employees to offer effective and efficient assistance to its clients with an ethical responsibility of accurate and complete financial reporting (Arthur, Wolfe, Staley, 2005). This requires a significant amount of training to become proficient with the systems and very knowledgeable of the guidelines and rules associated with transactional changesRead MoreImportance Of Article To Students. Measurement And Evaluation1739 Words   |  7 PagesImportance of Article to Students Measurement and evaluation is applicable in the field of HRD where it should be utilized in training and development. More and more, executives desire proof that funds devoted to learning programs are successful and ME makes that possible. Students need to be cognizant of barriers to the utilization of evaluation within the organization. According to Wang and Wang (2005), â€Å"the analytical barrier, the business barrier, and the technical barrier† are a reality andRead MoreBeyond Cost Justification : Evaluation Frameworks1247 Words   |  5 PagesL. Berge’s article, â€Å"Beyond Cost Justification: Evaluation Frameworks in Corporate Distance Training† highlight the various evaluation frameworks in the corporate environment used to evaluate employee development needs and organization training needs. With the growing demand for distance education, many businesses and institutions are investing in learning technologies that meet the demand for distance initiativ es. Most of their evaluation process is to justify costs for their programs. AlthoughRead MoreHouse And Howe s Deliberative Democratic Evaluation Approach1639 Words   |  7 PagesEssays: IDE 660 Fall 2014 Jason Griggs House and Howe’s Deliberative Democratic Evaluation Approach Ernest House and Kenneth Howe’s Deliberative Democratic Evaluation (DDE) approach best reflects the principles of the transformative paradigm and the social justice branch. In order to address inequalities, specifically in terms of class and minority status, House and Howe incorporated democratic ideals into their evaluation approach in order to advance and promote social justice. This aligns very closelyRead MoreTraining Evaluation Essay1069 Words   |  5 Pagesinvesting millions of dollars in training programs to help gain a competitive advantage.† (Noe, 2008, pg. 197). Russell Mill Distribution Center has a high rate of back injuries with many of our employees due to improper lifting. To be positive that our proper lifting techniques training session will be effective and beneficial to our company we will create a training evaluation. â€Å"A training evaluation is the process of collecting the outcomes needed to determine whether training is effective.†(No e, 2008Read MoreThe CIPP Approach to Evaluation and Kirkpatrick’s Four Levels of Training Evaluation1124 Words   |  5 PagesComparative Evaluations In this comparative essay I will be comparing The CIPP approach to evaluation and Kirkpatrick’s four levels of training evaluation. This comparative essay will document the key components, how the evaluations are alike and different, and how they can be employed in my practice. Stufflebeam’s CIPP Model (Context, Input, Process, and Product) was created in 1983. This evaluation approach deals with an effective way of examining several distinctive facets of the developmentRead MoreJob Analysis : Job Skills And Abilities Required For A Suitable Performance Essay1341 Words   |  6 Pagesdepartments, carry out the process of selecting candidates, seeking candidates who best meet the requirements of the job. With this selection carefully and detailed, companies seek to optimize the goods and services they offer, which makes the process of selection of employees of vital importance. The human resources department evaluates the performance and quality of employees and often detects problems caused by lack of training. They must then determine what type of training would be the best solutionRead MoreEvaluation Of A Employee Evaluation System1669 Words   |  7 Pages Introduction The company has an evaluation system that is not meeting the organizational objectives or developing the employees. Problems have arisen with the current evaluation reporting system because rating officials are too generous when evaluating employees. The organization’s employee evaluation format does not force the rating officials to be honest when evaluating their employee’s potential and performance. Rating officials are not trained on rating techniques and don’t provide qualityRead MoreDeveloping a Computer Training Evaluation Plan781 Words   |  3 PagesEvaluating a Computer Training Program Evaluation Method Introduction In order to ensure that the training of employees at the Portsmouth Naval Shipyard takes place in an effective manner, it is necessary to develop and implement an evaluation plan that measures the influence of the training program on knowledge and practice (Kirkpatrick, 2008; Spaulding, 2009). Developing the evaluation plan is a complex process in and of itself, and it must be matched carefully to the training method selected beforeRead MoreEffective Training Evaluations1600 Words   |  6 PagesINTRODUCTION Training is one of the most persistent methods for enhancing the productivity of individuals and community organizational goals to new personnel. A training evaluation measures specific outcomes or criteria to determine the benefits of the program. In order to determine the effectiveness of the program an evaluation must be conducted. Companies invest in training because learning creates knowledge; often it is this knowledge that distinguishes successful companies and employees from

Pirates of Silicon Valley Summary Example For Students

Pirates of Silicon Valley Summary After watching the Pirates of Silicon Valley, I have learned lot of things. The movie was entertaining and interesting because it is about the history of computers and information technology itself, which I am pursuing for a career. I was also inclined with the cast because of their good portrayal of their characters. There were no dull moments in the movie. The time was well divided because it shows all there is to know about the Apple and the Microsoft Company. The story revolves on the humble beginnings of computers, particularly the beginnings of the Apple Computer Corporation established by Steve Jobs and Steve Wozniak and Microsoft Inc., established by Bill Gates and his colleagues. It also features company such as IBM and Xerox. The movie shows how the two companies became successful and how they compete against each other for success, but in the end, team-up together to make a better world of technology. I was amazed on how Steve Jobs and Bill Gates made their respective companies successful and productive to all people, but a bit disappointed on how they did it. Before being completely successful they have gone through many challenges, and they have committed many unethical doings. Apple copy ideas from Xerox, while Microsoft steal ideas from Apple. Basically, they steal ideas from others, that’s why it’s called pirates because of piracy. For Steve Jobs, IBM (the most successful computer company that time) is their competitor, but what he didn’t know is that Bill Gates who works for him and owns the Microsoft is the one who will trick him and steal from him. Steve was fired on the apple company because of the bad effects caused by his decision of dividing apple into two. In 1997 Steve Jobs returned to apple. The two companies team-up together and Microsoft now owns part of the Apple computer. After watching the movie, I have learned that success is very hard to attain, one must sacrifice a lot of things and sometimes step on other people to reach it. A person who is determined to reach success will do everything even if doing so would cause negative effects on other people. Too much power could change a person into something hideous, just like what happened to Steve Jobs, all the fame and power made him boastful and greedy. Bill Gates, on the otherhand, was so hungry for success that he did many wrong doings just like stealing and copying, and calling it his own just to reach the peak of success. A person should also be careful on whom he should trust because he will never know who would stub him in the back. Two is always better than one, behind the success of a person is another person, a person will never be successful without other people, so we should always be humble and kind towards others, because if we don’t they might back stubbed us.

Richard Cory Essays (270 words) - Emotions, Richard Cory

Richard Cory Money cant buy happiness is an adage that echoes through time; however, it seems to echo so softly that it is quite often disregarded. For men, in their search for fulfillment, see money as a vehicle. The envy of the poor, the common, the needy lies with the rich, the powerful, and the seemingly content. Richard Cory was the envy of all who encountered him. The people thought he had it all. They saw his money, felt his power, knew his intelligence, and never once did they doubt his happiness. They looked upon him as more than mere man, and they desired to be looked upon in that way, too. They assumed that living like Richard Cory would bring elusive happiness. Neither spoken word nor inference alluded to a friend. In fact, the poem indicates that everyone kept their distance. Richard Cory lead an unbearably lonely life. His money did not buy happiness nor did it bring him friends. Simon and Garfunkle wrote and sang a song entitled Richard Cory. Both the song and the poem tell of Richard Corys ultimate suicide; however, the song ends slightly differently, declaring, in the final chorus, that even after his death, the people wanted to be like Richard Cory. How jaded has our quest for happiness become? Where does the journey end and the destination begin? Do we remember what we are searching for? Perhaps where we thought we might find happiness was only a barren road. Perhaps where we thought a barren road lay, happiness was to be found a little way down the road. Poetry

To what extent was Arthur Balfour responsible for Conservative decline Essays

To what extent was Arthur Balfour responsible for Conservative decline Essays To what extent was Arthur Balfour responsible for Conservative decline Essay To what extent was Arthur Balfour responsible for Conservative decline Essay The 1906 election was a major turning point in the political climate of Edwardian Britain. The loss of this election heralded a period of Conservative decline and Liberal ascendancy. Many historians blame Arthur Balfour, nephew to Lord Salisbury, for the landslide loss for the Conservatives in the 1906 general election. Whether it was the policies he implemented, the political machinations of the Liberals and the newly formed Labour Party or simply a demand for a change in political policy, the 1906 election was a crucial point in the political history of Britain. Balfour was the essence of a true Edwardian politician. He was a good administrator and an excellent debater, a skill he used frequently in the House of Commons. Balfour was brought up close to politics and government as a result of his being nephew to Lord Salisbury esteemed conservative party leader; said by Atlee to be the best Prime Minister of his lifetime. This upbringing was to greatly help him in later life. Balfour aimed to maintain Conservative unity at a time when policy choices greatly divided the party. His clear mind and awareness of Britains new diplomatic and political position in the world was to later help him as Prime Minister. However, his cold detached manner made him unpopular with the voters, and was seen by many to be aloof and uncaring. This is shown by Blake, Balfour, however had his blind spots, and their effects on the electoral fortunes of the party were considerable. The Taff Vale Case 1901, highlighted to many Balfours aloof and uncaring nature with regard to the lower classes. In the Taff Vale case, Balfours position of leaving it to the courts made him highly unpopular with the lower classes who saw him to be siding with the upper classes. This allowed the Liberals to make use of the resentment against the Conservatives, and gather support for the next election. His non-intervention also alienated him from the trade unions and the lower classes, thus decreasing Conservative support. The Education Act 1902 was one of Balfours major blunders. Although his intentions were good, as he wanted to provide everyone with a better education, he managed to infuriate the Non-conformists and thus increased Liberal support and unity. However although the Act did do this it provided a better more efficient secondary schooling system. In this way, the act was a success. Yet, the success of Balfours education system was shadowed by the infuriated Non-conformists who were outraged at having to pay for Anglican and Catholic schools. This act was a major political turning point for the Tories and should have shown Balfour that he must be more aware of the concerns of the lower classes: after this act, they lost two constituencies in quick succession, whereas previously they won 9 out of 10 by-elections. The Licensing Act 1904 was another act, which offended the Non-Conformists and increased their unity under the Liberals. The ending of the diplomatic isolation of Britain was to be one of Balfours most important legacies, as it enabled Britain to begin to focus on Europe the new diplomatic theatre for power the days of the colonies were over. The alliances with Japan (1902) and France (1904) helped Britain become more prepared for the ravages of World War 1. Balfours reorganisation of both the army and navy also helped to prepare Britain for WWI. However, these achievements would only be fully appreciated after WWI, as the voters were not particularly bothered about military reforms whilst the empire was at peace. These actions did not speed up Conservative Decline, but nor did they reduce it, and so were not greatly advantageous to the Conservatives. Balfours approval of Milners request for Chinese labour in South Africa was a disastrous decision, which cost the Conservatives a large number of votes. There were three main reactions to this approval that cost the Conservatives votes: first were humanitarian concerns. Many members of the public were unhappy about the conditions the Chinese workers were being forced to work and live in. The second reaction was one of discontent at the emigration route to South Africa being closed. This meant that many unemployed workers were now unable to emigrate to South Africa for work because the demand for labour had been filled by Chinese immigrants. The third reaction was from the trade unions. They believed that if the government could import cheap labour in one of its colonies, then they could do it here in Britain. This outraged them and made them firmly oppose the Conservatives, thus increasing support for the Liberals the only real alternative to the Tories. Tariff reform also united the lower classes against the Conservatives as the Liberals raised the old cry of tax on food! this was one of the few things that could make the lower classes staunch opponents of the Conservatives. However, Balfour was opposed to this reform, and made it clear to Joseph Chamberlain that it would be a grave mistake to introduce it. Yet, as party leader, he did nothing by way of overruling him. This was a grave mistake and increased Liberal support. The Lib-Lab Pact 1903 unified the anti-conservative vote and ensured that more constituencies voted into power either Liberal MPs or Labour MPs. This secret pact ensured that less Conservatives were voted into power thus reducing their chances of winning the election of 1906. To conclude, I believe that Arthur Balfour was one of the reasons for Conservative decline and the loss of the 1906 election. However, I do not believe that it was solely his fault, as rebellious members of his cabinet put forward reforms that he disapproved of and thus alienated their party from the mass voters. This will have increased the speed at which the conservatives were falling into decline. Although this is true, I think that the political machinations of the Liberals also played a hand in the downfall of the Conservatives. In addition, I believe that the tides of change were already acting upon the fortunes of the Conservative party, and that it was merely a question of when they would be voted out of power.

The Marketing Environment Report Essay Example

The Marketing Environment Report Essay Example The Marketing Environment Report Paper The Marketing Environment Report Paper Essay Topic: 12 Angry Men This year, 2012, Apple launch their latest smart phone, the phone 5. This has the newest and most up-to-date technology that has ever been used on any of heir products with the launch of the ISO 6 software. The marketing environment will aid the launch of this product if used effectively. 2. Method Diagram 1. This represents the elements of the Macro-environment and I will use this diagram to show these elements in an effective way in relation to Apples phone 5. Geoff Primp. (2012). Intend to cover the macro-environment in terms of technology and social and demographic. I will not discuss the factors Of politics and legal or the economy as during research I found more significant evidence to suggest that technology and social and demographic changes affect Apples phone 5 rater. I will discuss the micro-environment in terms of customers, competitors and intermediaries in detail because these factors have a greater impact on Apple in comparison to suppliers and other stakeholders. Finally, will finish my analysis and interpretation by covering the internal environment in relation to the companys responsibility and the importance of employee morale as these are more relevant than finance and resources. . Analysis and Interpretation The Macro-environment The macro-environment is comprised of the external factors that a company interacts with, directly or indirectly, states Palmer, A. 2000), 51 . It relates to trends and factors that may affect the relationship an organization has with its customers, suppliers and intermediaries. Areas that consist in th e macro- environment are shown in Figure 1 I aim to discuss two of these: Technology and Social Demographic. Technology is constantly being developed and is evolving rapidly, therefore it is essential for marketers to be aware of these developments taking place and how they may affect their organization. Coinage, G. (2006). Writes that when technology is developed it can affect customer demand for a companys products or services. This shows that it is important for companies like Apple to use the most up-to-date technology, if they do not have the appropriate technology within their products; customers will not invest in them and will turn to competitors. Coinage, G. (2006). Also states that changing technology may bring forward new opportunities and threats that the company will face in relation to a products lifestyle. This suggests that Apple will have to evaluate new technology available in order to keep customer demand high and to gain competitive advantage by identifying opportunities and threats. Apple will have to ensure that their phone 5 meets he ever changing expectations of thei r consumers. Apples pod sales have gradually decreased as a result of their customers increasing demand for phones and pads instead of MPH devices. Theorizing, D. (2012). Therefore, Apple must analyses the technological changes occurring in the market and evolve to ensure that all products remain up-to-date and desirable to customers. Social and demographic changes in society will have an impact on an organization such as Apple due to the fact that they are constantly dealing with customers who are part of a changing population. Organizations must e able to deal with demographic changes such as the ageing population that we are in today. The section of the population aged 65 and over is expected to rise from 13% up to 20% over a 50 year period, states Paul Heathery. This shows that it is essential for companies to consider the older generation as they are a large segment of the market. Therefore, if companies are able to develop their products and services to suit elderly people, they will find themselves in a much better position in the market. Apple has been able to cater for this segment as they have the App Store which allows customers to unload a variety of APS from Matcher, to Angry Birds. Apple have allowed themselves to appeal to a mass market which enables them to deal with the demographic change of the ageing population and still keep their younger customers interested. The Micro-environment The micro-environment of an organization is the companies or individuals that affect the organizations activities, directly or indirectly. In the micro- environment, the key groups are Customers; Competitors; Suppliers; Intermediaries; and Other stakeholders. I will discuss this environment in terms of Apples customers, competitors and intermediaries. For a company like Apple, it is important to be aware of customer markets and their needs as each market have distinct, separate needs. For example, consumer markets are individuals who will use Apples products for personal and leisure use. The needs of this market will differ noticeably from those of Business markets and Reseller markets who are essentially looking to make further profit/use from Apples products. Palmer, A. (2000) states that ideally, organizations should be able to predict what customers will want next rather than waiting to see before acting. From this, Apple must be aware Of their customers deeds as the success of the phone 5 will rely on how well the company know their customers. Apple is at an advantage as they have had huge success with several other products that has given them an established brand with a huge number of loyal customers. Steve M. Chain, former Apple Marketing Executive and Consumer Marketing Expert comments on Apples advertisements: They are inviting you to experience the Apple lifestyle and to become part of the pod community. This comment shows how Apple have created a community that is associated with the company that customers want to be a part of, this will market their products in itself. As well as predicting what their customers may do/want next, companies must be aware of what their competitors might do next. A company can have direct competitors and indirect competitors. Direct competitors are similar companies who aim to meet customer needs in a similar way as they intend to. For example Samsung would be a direct competitor to Apple as they are in the same industry (mobile phones) and have similar customers who expect similar products and features within those products. Analysiss predict that by the end of 2012 the phone 5 will have sold an estimated million phones, ND Samsung Galaxy SO is to sell around 30 million. Williams, A. (2010). This shows how competitive the mobile phone industry is and the success of a company depends on the loyalty of customers, modern technology in the product and how well the product meets customers expectations. Indirect competitors produce different products, but ultimately satisfy the same need. This type of competitor is hard to identify and therefore it is important for companies to research potential competitors fully in order to be able to respond quickly to changes. Intermediaries are companies such as retailers, distributors and wholesales. These are companies in which most organizations will be involved in and therefore it is important for them to be selling the right image of the organization. Carapace Warehouse would be a retailer of Apple. This could affect Apple because the employees selling an phone 5 directly to a customer will be able to project a positive image of the product to the customer. Similarly, if an employee appears lethargic and detached a customer is unlikely to want to purchase the product they are promoting. The Internal Environment The internal environment of an organization in relation to marketing consists f the organizational structure, its responsibility, finance and the development of its employees. If internal marketing is done effectively, it can help to create an ethos resulting in high quality services to customers. Apples core mission: making the best products and experiences it can for customers. Jog, E. (2012). Jog E also states that Apple have made their employees a priority as they have recognized that when their staff are happy, productivity is increased and therefore profits and revenue is increased in turn. Staff are encouraged and rewarded in order to keep motivation and job distraction at a high as this attitude reflects onto their customers and will give a positive image to the company. Due to the fact that they have implemented rewards such as sabbaticals for employees and blue-sky (see Appendix 1), Apple should not have problems in regards to its internal marketing because of its clear organizational structure and its reward system ensuring employees are supported and happy.

Early Childhood Education Management Essay Example | Topics and Well Written Essays - 5000 words - 1

Early Childhood Education Management - Essay Example This essay stresses that it is necessary to mention that the information discussed above is really useful for nursery managers if they want to be professionals and to be aware of all aspects of the work, including managing the establishment. Nursery manager has to know everything about early childhood education and development, not only managing issues. It is necessary to say that real professional is broad-minded. The main purpose of the present case study is to find the possible solutions to the problem of Helen. She is known for her dictative manner of behaviour, though she is a great lover of children. In order to find the ways out, we shall try to apply theoretical knowledge from the area of management and leadership. This case study will be a descriptive one, for first of all we will describe the situation, and then look for possible means of changing it, resulting from the theoretical material which we will be able to find. This report declares that cooperation with children has many forms. Nursery manager should realize that it demands good knowledge, development of skills and creativity. The daily experience will be typified by life experience and sudden teachable moments. There is no place for strict treatment and constant subject learning. Nursery teacher plays many roles such as observer, evaluator, elaborator, planner, and modeller. The choice of the role depends on the situation. It was mentioned that nursery educator must work with children â€Å"based on their knowledge of the individual child and their knowledge of how children generally develop†.